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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://hallsgapzoo.com.au/ (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We also use Google Analytics to help us understand how our customers use the Site, you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@hallsgapzoo.com.au or by mail using the details provided below:
4061 Halls Gap – Ararat Road, Halls Gap, VIC, 3381, Australia

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Follow us @hallsgapzoo

Just a reminder that our food van is open everyday of the school holidays from 10am-2pm, grab your coffee or hot chocolate to sip on and keep you warm on these winter days as you walk around the zoo. 

#coffee #schoolholidays #zoo #animals #encounters #grampians #glowfestival
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🌍World Meerkat Day🌍

Yesterday we celebrated World Meerkat day, these hilarious animals are native to Africa and live in groups called mobs. They all help out in protecting the family they take turns in what is called sentry duty where 1 or 2 meerkats will keep watch out for any predators while the rest of the mob is out and about and will alert them to the presence of any predators. 
You are able to come and meet our wild and wonderful meerkats during an encounter you will feed them have them on you lap and if you are lucky enough one may even jump on your head it is an experience you definitely won’t forget. 

Enjoy watching them with their ball pit but make sure you have your sound on. 

📸 keeper Darci 

#schoolholidays #hallsgapzoo #activities #visitmelbourne #whattodo # familyfun #meerkats
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Halls Gap will be GLOWING!! 🌟🌟🌟
From this weekend for July and August we will be taking part in the Halls Gap Glow Winter Festival.
An 8 week festival featuring art, wellbeing and adventures there are lots of activities planned so if you’ve been thinking about a visit now is the time. 

For our part in the 💫GLOW festival 💫we will have a scavenger hunt where you will learn about animals that..you guessed it ‘GLOW’ an interactive hunt that will be sure to keep the kids engaged. 

Visit https://www.glowhallsgap.com.au for more information on all the activities planned. 

#hallsgapzoo #glowfestival #grampians  #grampiansnationalpark
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✨✨✨FAST FACT FRIDAY✨✨✨

An absolute Aussie Icon, the Tasmanian Devil for this week’s facts. 

-Tasmanian devils have the strongest bite force relative to their size of any mammal in the world. It is even strong enough to bite through metal (think of that next time you struggle to eat a toblerone) 

-They give birth to up to 40 babies at once…but they only have 4 teats so it is a race for survival and the first 4 to make it will then spend the next 3 months in mums pouch before starting to venture out. 

-They are the largest carnivorous marsupial and they eat every part of their prey. 

Be sure to stop by the devil enclosure next time you are here and listen for their unique sounds. 

#tassiedevil #aussieanimals #hallsgapzoo #grampians #schoolholidays #activity #visitmelbourne #weekendsway
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So good to have rain again. Hopefully means we might have grass growing soon 🤞
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✨✨✨FAST FACT FRIDAY✨✨✨

This is Miss piggy our Pig Nosed Turtle

Did you know
🐽 Pig nosed turtles use their snout as a sensory organ to detect food in murky waters 

🐽They can weigh up to 30kgs and get to 70cms long 😱

🐽They have papillae on their throats which helps them absorb oxygen from the water 

#hallsgapzoo #grampians #pignoseturtle
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Step aside amateurs this empress shoots in RAW 👑

Caught Yesinia our Emperor Tamarin behind the lens today, taking photos like she works for National Geographic, she demanded a banana break and a final say on edits and while the lighting was perfect I did see a roll of the eyes when Presto our other emperor got distracted and ruined the shot. 
Can’t say for sure who hired her but the shots are stunning and that’s all that matters. 

#cameraqueen #behindthescenes #emperortamarin #hallsgapzoo #cutephotographer
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✨✨✨FAST FACT FRIDAY✨✨✨

EMUS-
🪶After the female lays her eggs the male will then lay on the eggs for the next 8 weeks and will raise the babies without the female. 

🪶Emus cannot fly

🪶They are one of the largest birds standing at up to 2m tall 

🪶Eggs are a stunning dark green colour. 

You can see our male here laying on his eggs, he will barely eat or drink while he incubates his babies.
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🐾 We are open everyday this long weekend 🐾

Bring the whole family we are open from 10am-5pm everyday. Enjoy some keeper talks or book in for an up close encounter where you can pat a Rhino, feed a cheetah, have a red panda walk across your lap 🫢 Check out our website for a full list of encounters we offer. 
#longweekend #hallsgap #grampians #encounters #animalencounter
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Happy 2nd birthday to Messi and Knuckles our 2 gorgeous Tasmanian devils 🎉🎉
Keepers had a bit of fun making some birthday enrichment with some yummy smells for them to enjoy their day with. 

Come down and see our 2 newest devils, they have settled in quite well and have made themselves at home. 

📸 keeper Darci 

#hallsgapzoo #encounters #visitmelbourne #grampians
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✨✨✨FAST FACT FRIDAY✨✨✨
It is Bearded Dragon week! 

🪵 The females will lay about 11-30 eggs per clutch and take up to 80 days to hatch.

🪵 They are omnivores feeding on plants, flowers, invertebrates and small lizards. 

🪵 Like most reptiles they rely on the sun to regulate their body temperature and when the winter comes around they go into ‘brumation’ which is similar to hibernation in mammals.
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Today is World Otter Day! There are 13 species of otters in the world and here at Halls Gap Zoo we have the Asian small clawed otters and even though they are the smallest species of otter they have the biggest personalities. You will see our girls playing in their pool, eating at their waterfall or mum paddy playing with her favourite rock.
Have you ever wanted to hold an otters hand? We are the only place in Victoria where you can do that during an encounter with our beautiful and cheeky girls. 

As Asian small clawed otters are classed as vulnerable in the wild we need to make sure we protect their habitats and keep our waterways clean so they can thrive in the wild and we are able to enjoy these incredible animals for generations to come. Visit our website to book book an encounter  #hallsgapzoo #worldotterday #protectwildlife #encounter
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