This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://hallsgapzoo.com.au/ (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
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- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
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- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We also use Google Analytics to help us understand how our customers use the Site, you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
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- FACEBOOK – https://www.facebook.com/settings/?tab=ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@hallsgapzoo.com.au or by mail using the details provided below:
4061 Halls Gap – Ararat Road, Halls Gap, VIC, 3381, Australia
Follow us @hallsgapzoo
🎉🎉 GIVEAWAY TIME! 🎉🎉
Win a Red Panda Encounter! 🥰
Would you like to meet one of our adorable Red Pandas up close, have him walk across your lap while you hand feed some treats? (Of course you do)
Then all you have to do is:
1. Like our Facebook page
2. Tag 5 friends in the comments on Facebook
3. Tell us if you have ever visited our Zoo before
That’s it and you will be entered to win an unforgettable Red Panda experience.
Winner announced 28th of May 2025
GOOD LUCK!!
*conditions apply
Happy Mother’s Day from the Zoo! They say the apple doesn’t fall far from the tree and in Asha’s case, it’s more like mini me’s running around the exhibit! Motherhood is all about love, protection, and a whole lot of lookalikes.
Here’s to all the wild, wonderful mums out there we hope you have a great day and get to relax.
When you’re visiting see if you can spot the difference between Asha and her daughters or even spot one of our newer mums, hint: you might see a little face poking out of a pouch.
#mothersday #grampians #present #hallsgapzoo #visitmelbourne
✨✨FAST FACT FRIDAY✨✨
Today is about our beautiful native Dingoes
🐾 The widest part of their body is their skull which they use to test if they can fit through holes without getting stuck.
🐾 They are not a dog they are genetically and behaviourally different to domestic dogs.
🐾 They can jump up to 2m high from a standing position.
Come and meet one of our 3 beautiful boys Daku, Bobby and Maliki during an encounter
#hallsgapzoo #encounter #dingo
💕Looking for the perfect Mother’s Day present?
How about the gift of an animal experience for the special woman in your life.
Spend some quality time together, cementing your position as the favourite child while having an unforgettable time feeding a giraffe, patting a 2000kg rhino or having a red panda walk across your lap. 🤭
Check out our website for our full range of encounters. #mothersday #mothersdaygifts #encounters
✨✨✨FAST FACT FRIDAY✨✨✨
Today we are looking at Elk
🦌They are one of the largest species of Deer.
🦌Babies are born with spots but loose them by the end of summer (as you can see in the photo) they are also born without a scent to help protect them from predators.
🦌Males grow impressive antlers each year and shed them in the winter
#elk #hallsgapzoo #nationalpark
#visitmelbourne #visitmelbourneaustralia
Thankyou so much to a Family from Horsham who so generously donated 5 family yearly memberships to some deserving local families saying that “The Halls Gap Zoo has brought so much joy to our lives over the years and after everything they and the local community have been through, especially with the challenges of the fires, we wanted to give something back to the zoo and hopefully bring some joy to local families through a zoo membership.”
So wonderful to have such kindhearted people in our community so Thankyou again.
#kindness #hallsgapzoo #familymembership
Happy World Vet Day!!
Today we celebrate the dedicated professionals who work tirelessly to protect the health and welfare of animals everywhere.
We would like to thank our vets from Stawell veterinary clinic who help us when our animals need them and after the recent fires were amazingly kind enough and wiped our bill which was such a big help to us.
We would also like to thank the vets from Werribee Zoo who take on our animals when they need specialist veterinary care especially when they make the trek out to see our animals on site.
We appreciate each and everyone of you for your commitment to the animals you work so hard to care for.
✨✨✨FAST FACT FRIDAY✨✨✨
Today is about Black Capped Capuchins
🐒 They do what is called urine washing so they will pee into their hands and feet and rub it all over them to leave their scent as they travel through the forests.
🐒 They are very intelligent and will use tools to help them break open food sources.
🐒 They have semi prehensile tails and only juveniles can hang their whole body weight from their tail while adults will still need to support themselves with their arms or legs
Pictured is Marko and Polo the cheekiest father and son duo you ever did meet.
Today we pause to remember the courage and sacrifice of all who served not only the men and women but also the animals who helped our soldiers.
We remember and thank all of them, your sacrifice will not be forgotten.
Just a reminder that we are open everyday this long weekend 10am-5pm everyday.
#hallsgapzoo #visitmelbourne #grampians #longweekend
Thank You for Hopping By!
A huge THANK YOU to everyone who joined us for our Easter Bunny Hunt at the zoo! It was great to see so many smiling faces and families enjoying the day together. Your enthusiasm made the event extra special!
The total count of bunnies hidden around the zoo was 26, did you find them all?
We hope you had as much fun finding bunnies as we did hiding them.
#hallsgapzoo #easter #visitmelbourne #grampians
Happy Easter from all of us at the Zoo.
We’re sending warm wishes your way for a day filled with love, laughter, and maybe a few bunny hops!
Enjoy the sweet treats and some wild moments with the ones you love.
Our animals clearly had fun with some Easter themed enrichment.
#grampians #grampiansvictoria #visitmelbourne #longweekend #Easterhunt #easterbunny #visitmelbourneaustralia #zoo
Don’t forget our Easter Bunny Hunt is on all weekend!
Keep an eye out, count all the bunnies you see and put your guess in our raffle box that will be drawn at 3.30pm everyday.
Make sure to follow our social media pages to find out the correct answer on Tuesday.
Here is a little hint to get you started:
“The bunny’s journey has just begun,
Snuggling close with more than one.
Fluffy friends with button eyes,
That’s where the first surprise lies!”
#Easterhunt #easterbunny #longweekend #grampians #visitmelbourne #visitmelbourneaustralia
✨✨✨FAST FACT FRIDAY✨✨✨
These little legends love hanging out motionless on tree trunks like it’s a full-time job. They’re not fire-breathing, but they do give serious “forest guardian” vibes and they will judge you silently from a branch…
BOYD’S FOREST DRAGON
They are quite different compared to other reptiles in the fact they do not rely on basking in the sun to regulate their body temperature.
Babies are independent straight after they hatch from the eggs.
They are masters of camouflage and use this to protect themselves from predators.
They are native to rainforests in northeastern Australia with the Daintree rainforest being a good place to try and spot them.
#grampians #schoolholidays #easter #nationalpark #hallsgapzoo #zoo #boydsforestdragon
