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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://hallsgapzoo.com.au/ (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We also use Google Analytics to help us understand how our customers use the Site, you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@hallsgapzoo.com.au or by mail using the details provided below:
4061 Halls Gap – Ararat Road, Halls Gap, VIC, 3381, Australia

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Follow us @hallsgapzoo

Merry Christmas to you all, the whole Zoo crew wish you a day filled with laughter, friends and family. 

Our keepers have been working as hard as Santa’s elves by creating enrichment to share their favourite holiday traditions with their animals. How many do you recognise? 🎁🎄🍪 What’s your favourite tradition when the season rolls around? 

We hope you all have a safe and happy Christmas Day with your loved ones! We will see you back at the Zoo on Boxing Day (open 10am-5pm). 

#christmastraditions #animalenrichment #zoofun
🎄We will be closed on Christmas🎄

We are open every day all year round 10am - 5pm except for Christmas Day. 

Dont worry though, our keepers will still be here making christmas day just as special for our animals too! ✨️🎄🦒

#hallsgapzoo #visitgrampians #visitmelbourne #christmas
✨️✨️✨️Fast Fact Friday ✨️✨️✨️

Learn about Spotted-tailed Quolls!

🐾 Quolls are only the size of a grain of rice when they are born!

🐾 Quolls have the second stongest bite force compared to their body size of all predatory mammals after the tasmanian devil. 

🐾 Quolls have quite large home ranges, travelling up to 6 kilometres a single night in search of food. 

Can you spot our Spotted-tail Quolls? Give it a go today. Tickets avaliable on our website now! 

#spottedtailquoll #dasyurusmaculatus #hallsgapzoo #visitgrampians #visitmelbourne
Will there be someone that chews like this at your Christams Lunch this year? 

This is Shardul, thoroughly enjoying his panda mash. Lip smacking is cute, but only when animals do it.

Let us know your favourite Christmas Dish in the comments below ⬇️

#hallsgapzoo #visitgrampians #visitmelbourne #christmas #holidayseason #festiveseason
It’s a….Quokka 
We are hopping with excitement to introduce Rooster our new male Quokka who has come to us as part of the breeding program. 
Stay tuned for cuteness overload as Ember and Rooster start getting to know each other. 

#hallsgapzoo #quokka #conservation #schoolholidays
✨️✨️✨️Fast Fact Friday✨️✨️✨️

Todays Fast Fact Friday is all about Green Iguanas! 

🦎 Green Iguanas can voluntarily drop their tails  in order to escape predators. This is known as caudual autonomy. 

🦎 Green Iguanas are able to leap down from trees that are 15 meters tall without injury! Their bodys are built to absorb the shock, utilising their back legs to grab onto tree branches to lessen the fall. 

🦎 Green Iguanas will extend the flap of skin underneath their chin, known as a dulap, as a form of non-verbal communication. Their dulap is used to thermoregulate, ward off predators and to impress the ladies. 

Come down today to meet Shrek, our resident Green Iguana, in person. Book your tickets on our website now! 

#greeniguana #iguanaiguana #hallsgapzoo #visitgrampians #visitmelbourne
✨️✨️✨️Fast Fact Friday ✨️✨️✨️

Let's learn about Lace Monitors! 

🦎 Lace monitors are the second largest lizard in Australia after the Perentie. 

🦎 Lace monitors come in 2 different colour forms; standard and bells phase. Bells phase lace monitors have thick yellow and black bands. 

🦎 Lace monitors lay their eggs inside termite mounds. This helps to incubate the eggs before the mother comes back to dig them up when they hatch. 

Did you know that all monitors in the world are related! They are all in the same genus, Varanus. Check out three different iconic Australian Monitors here at the Zoo, the Lace Monitor, the Heath Monitor and the Largest Monitor in Australia, the Perentie!

Go to our Website to book your tickets Now! 

#lacemonitor #varanusvarius #hallsgapzoo #visitgrampians #visitmelbourne
Did anyone tell you it’s almost December 🙀🎄🎅
Buy the kids something they’ll really remember…. 
Voucher available online https://hallsgapzoo.com.au/shop/gift-voucher/
#hallsgapzoo #visitmelbourne #visitgrampians
Our keepers work hard to keep our exhibits well maintained. 

You, our visitors aren’t the only ones that enjoy them. Daku, one of our three male dingoes loves the smell of freshly mowed grass. 🍀🍂

Learn more about dingoes and their unique personalities in a Dingo Encounter. Head over to our website now to book your Encounter! 

#hallsgapzoo #dingo #visitgrampians #visitmelbourne
You guys asked for it and here it is- a toy version of Pumba our Scottish highland bull and it’s already stealing hearts 💕 

Even though Pumba is a big strong boy and we thought he would love it turns out there’s only room for one Pumba at the zoo but that’s ok this soft, squishy and full of charm replica is the perfect cuddle buddy for all cattle lovers out there. 

Grab yours before they all wonder off the shelf!  #hallsgapzoo #scottishhighland #grampians
FAST FACT FRIDAY 

Burmese pythons: 
🐍 They can get up to 5m long and over 75kg 
🐍 They are great swimmers and can stay underwater for up to 30 minutes 
🐍 Being pythons they do not have venom and will kill their prey by constricting them. 

We have 2 Burmese Pythons here at Halls Gap Zoo and in the summer months you may be lucky enough to see us take Doug out for a walk and truly get an appreciation for his size even though he is only a tiny 35kg he still takes at least 3 keepers to carry him. 

 #hallsgapzoo #burmesepython
📢 Early Closure Notice
We are closing early today for staff training to help our team continue providing the best possible service to you. 
The Zoo will be open from 10am until 4.15pm on the 12th November. 

We will reopen at our regular hours tomorrow. Thank you for your understanding and continued support!
Treat yourself with a magical experience up close and personal with our Otters here at Halls Gap Zoo!

Tong feed our girls their lunch and learn from our experienced carnivore keepers during an Otter Encounter. If you’re lucky enough you might get the chance to hold their hands, they’re softer than you can imagine! 

Book now at: https://hallsgapzoo.com.au/shop/otter-encounter/

#hallsgapzoo #otter #otterencounter #visitmelbourne #visitgrampians
A reminder that we are OPEN 10am-5pm everyday except Christmas Day. 

If you are looking for a fun day out, we have animal encounters, keeper talks and our food van is open today. 

See you all soon 

#hallsgapzoo #zoo #grampians #publicholiday
👻🎃 Don’t let those sweet faces fool you… Our Otters have a spooky side! 😱🦦
When the lights go down, they turn into tiny water goblins sneaking, splashing and plotting their next fright for keepers! 
Are they cute? Always.
Are they spooky? For keepers walking into work…everyday but for guests just enough for Halloween. 🎃

Happy Halloween from our hauntingly adorable otters!

#hallsgapzoo #halloween #booatthezoo
🌧️ Rainy Days at the Zoo 🌧️
While the rain might send most people indoors life at the zoo carries on but we are just a little soggier! ☔
Some of our animals actually enjoy a good drizzle eg. The Water Buffalo make sure the job gets done properly while others enjoy it from the comfort of their shelter. 

For the zookeepers, rainy days mean a bit more mud on the boots and suddenly everyone needs to read SOP’s 🤪 
They make sure everyone stays cozy and well fed and that all the shelters are snug and dry. 
So even when the rain pours, there’s always plenty of life and laughter behind the scenes at the zoo!
Thankyou everyone who put in suggestions to name our 3 new Star Tortoises 🌟
All our keepers are now voting and we will let you know the results soon. 

#hallsgapzoo #startortoise #schoolholidayfun
🪶 Ok… who blinked and let these guys grow up so quick?! 👀 
Our baby emus aren’t so little anymore and we can’t believe how fast they’ve grown, come and see them these school holidays before they loose their adorable stripes and if your lucky enough they may even come over for some food (food available at the front desk). 
 
📸 Keeper Caroline 

#hallsgapzoo #babyemus #schoolholidays #Grampians
🐾🎉 It’s International Red Panda Day and what better way to celebrate than by booking an encounter to meet one our very own dynamic duo! 
With fluffy tails, little paws, and endless charm, our Red Pandas are ready to steal your heart (and maybe a snack or two). 🌟💕

Trust us when we say this is one encounter you will not forget. 
#hallsgapzoo #encounter #redpanda #schoolholidays #experiences
Beautiful spring day the animals are loving the morning sun.
If your friend chews this loud, it’s annoying… but when a lemur does it, it’s the cutest thing ever. 💕🙊 #hallsgapzoo #lemur
Say hello to our newest additions. 
We recently welcomed 3 new young Tahr who have settled in well with our 2 older boys. Aren’t they just adorable? 🥰 
They are still yet to be named so if you have a suggestion leave a comment below 👇 

#hallsgapzoo #tahr #newanimals
🌧️ Father’s Day is almost here! While the forecast is looking a little gloomy for Sunday, why not make the most of the sunshine beforehand and plan your visit for Saturday? ☀️🐾
Bring Dad along for an adventure at the zoo this weekend it’s the perfect way to spend quality time together before the weather turns.
And if you’re still looking for the ultimate gift, our animal encounters make an unforgettable present that Dad will never forget. 🦏🦒🐆🐍
🎟️ Book your encounters now and give Dad a wild experience this Father’s Day! 
#hallsgapzoo #fathersday #familyday #encounter #presentfordad
How amazing is it that we get to inspire the next generation of zookeepers, it is a good reminder that the love for animals and conservation starts early. 
Don’t they look the part all dressed up for book week at school 🥰

Check out our Zoo Keeper for a day program to see what a day looks like for our Zookeepers and get up close to a range of different species. 

#minikeepers #hallsgapzoo
🐾 Ever wondered what it’s really like to be a zookeeper? 🦓🦒🐒
Now’s your chance!
Drop your questions for our amazing zookeepers in the comments below ⬇️
They’ll be answering everything from fun animal facts to what a day in the life of a keeper looks like.
What have you always wanted to know? 

We will video our keepers answering your questions and post it in the coming weeks.
Nothing but sunshine all weekend long ☀️

Now is the time to get to the zoo and see the adorable Emu chicks before they grow any bigger (it happens way too fast).

#hallsgapzoo #emubabies #grampians
Polo puts the cheeky into cheeky monkey 🙈 #hallsgapzoo #capuchin
It’s International Golden Lion Tamarin day 🎉

Today we celebrate such amazing creatures that we are so lucky to be able to work with. 

#hallsgapzoo #goldenliontamarin #internationalgoldenliontamarinday
✨✨✨FAST FACT FRIDAY✨✨✨

🐊Saltwater crocodiles can grow up to 7m in length and weigh over 1,000kg 😱

🐊These guys are ambush predators and will patiently wait for the right time to strike they can hold their breath for hours underwater. 

🐊Only 1% of hatchlings will make it to adulthood 

Remember to be crocwise when in croc country 

#hallsgapzoo #saltwatercrocs #becrocwise
How good was that rain?? Our dams are actual dams and no longer holes in the ground BUT this weekend is looking to be nothing but gorgeous winter sunshine 🌞 the animals are sure to be out and about sunning themselves so pop in and say hello maybe even book that encounter you’ve been wanting to do and enjoy spending the day out of the house as we all know that sunshine + animals= The perfect day
Book now via our website (link in our bio) 

#hallsgapzoo #encounters #grampians
Everything’s better when we’re together 💜

#hallsgap #hallsgapzoo #visitvic
Kingston clearly isn’t paying the hay bills 🤑🤑

He sure does love a good hay hat and I have to say we think he looks quite handsome. 

#hay #rhino #visitmelbourne #encounter
✨✨✨FAST FACT FRIDAY✨✨✨

Brush Tailed Rock Wallaby:

🦘 As the name would suggest, these wallabies live in shrubbed areas close to rocks and cliffs, which they will escape to when hiding from predators.

🦘The southern brush-tailed rock wallaby is critically endangered. Victoria has roughly 50 individuals left in the wild. In 2008 a few individuals were reintroduced back into the wild in the Grampians National Park and are closely monitored.

🦘Brush-tailed rock wallabies live in groups with one male and many females. When a male joey is born, it will live with the group until maturity and then disperse to find a new group.

We have 10 Brush Tailed Rock Wallabies here at Halls Gap Zoo and they are amazing at hiding in their rocky habitat try to spot them all next time you are visiting.
Just a reminder that our food van is open everyday of the school holidays from 10am-2pm, grab your coffee or hot chocolate to sip on and keep you warm on these winter days as you walk around the zoo. 

#coffee #schoolholidays #zoo #animals #encounters #grampians #glowfestival
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